Our Privacy Policy

The Crypto Quantique Privacy Policy was updated on July 2020 [Please note that this Privacy Policy follows current ICO Guidelines]

Your privacy is important to Crypto Quantique Limited (CQt).

 

So, we have developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions. CQt may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. Any changes we make will become effective when we post a modified version of this policy on our website, and we agree the changes will not be retroactive. If you do not agree to any changes, please notify us accordingly to info@crypto-quantique.com. The legend at the top of the policy indicates when it was last changed/updated.

 

We would like to offer a safe and a reliable browsing experience and service. Therefore we have implemented this privacy policy in order to satisfy the security measures required by the General Data Protection Regulation 2016/679, April 27th, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR); we do so with the intention of ensuring your privacy, as a User, and with the aim of being transparent about the use of your data and information.

 

For anything you may require in relation to this privacy policy, you can contact us by writing to the address indicated below:

 

Crypto Quantique Limited

Company number: 10267904

Registered office: Unit 601, 164-180 Union Street, London, SE1 0LH

Address: info@crypto-quantique.com

 

1. Collection and Use of Personal Information


1.1 Personal information means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;


1.2 CQt is the only legal entity that determines the purposes and the means of processing your Personal Information pursuant here to.


1.3 What Personal Information we collect:


When you use our website, we collect the following information

  • Questions, queries or feedback you leave, including your email address if you send an email to us. Through our email address you can contact us and/or request the information you consider necessary to clarify any doubts related to the services offered and the operability of this website or data protection policy.

 

  • In the form completed when contacting us through the platform, you must include your personal data in the fields where the name and e-mail address are required.

 

  • Your IP address, and details of which version of web browser you used.

 

  • We can also collect personal information through our social media as, for example, LinkedIn.

 

  • Details to allow you access to our services or in any case when you contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, contact preferences, and you’ll always be told when this information is being collected and it will only be used for the purpose for which you provide it.


We may also collect Personal Information which you provide to us when you correspond or communicate with us. If, for example, you call us for professional advice and provide us with Personal Information during that discussion then we may retain that personal data for the purposes of continuing to provide professional services to you.


In the event that you formally engage us to provide professional services to you then we may enter into a further agreement that specifies additional or alternative terms about how we will process your Personal Information.


1.4 How we use your Personal Information:


1.4.1 We collect and use your Personal Information for legal purposes such as the performance of a contract you have entered into any contract with CQt, for any other legal purpose stated in this Privacy Policy, and any other purpose for which you have given us express consent.

 

The purpose of data collection in all the sections previously mentioned is to maintain direct and personalized contact with you. In this way, we will process your personal data to answer any questions or provide any information you may require, manage your requests and guarantee an experience that meets the highest standards.

 

The email address you provide us when writing to corporate emails - or the personal data you provide through the contact form - will be used by us to send you information related to any doubts or concerns you may have. The email will be also used to keep you informed about updates, upgrades, and to keep in touch where necessary.


1.4.2 The Personal Information you provide to us allows us to keep you posted on CQt’s latest product announcements and upcoming events. If you don’t want to be on our mailing list, you can opt out at any time by contacting us at info@crypto-quantique.com.


1.4.3 We also use Personal Information to process and deliver customer services and billing.


1.4.4 We do not offer products and services to children, and if we learn that we have collected the Personal Information of a child under 13, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.


1.4.5 From time to time, we may use your Personal Information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important for your interaction with CQt you may not opt out of receiving these communications.


1.4.6 Where you consent to us doing so, we may use your Personal Information to send you direct marketing communications. Should you ever choose to ‘opt out’ of receiving such communications we may retain your Personal Information on file to ensure that we do not continue to target you with communications of the type that you have asked us to cease sending to you.


1.4.7 CQt limits the use of Personal Information to the purposes identified in this Policy and for which the individual has provided explicit consent. In accordance with established policies and procedures, CQt retains Personal Information only for as long as necessary to fulfil the stated purposes, unless it is required by law for a different period or we have the consent of the individual.


1.4.8 In accordance with established policies and procedures, CQt will periodically destroy or erase any Personal Information that is no longer needed.


1.5 Collection and Use of Non-Personal Information:
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.

 

2. Where we store the data


2.1 We store your electronic data on Wix.com’s secure servers.


2.2 We store physical data (documents) in our office, The Print Rooms, 164-180 Union Street, London, which may include some of your data.

 

3. Protection of Personal Information


3.1 We have procedures and security features in place to try and keep your data secure once we receive it. Those measures are reviewed and updated regularly. To make sure your Personal Information is secure, we communicate our privacy and security guidelines to CQt employees and strictly enforce privacy safeguards within the company.


3.2 CQt online forms protect your Personal Information during transit using encryption such as Transport Layer Security (TLS). When your Personal Information is stored by CQt, we use computer systems with strictly controlled access and which are housed in facilities using physical security measures.


3.3 When you post on CQt’s forum/blog, chat room, or social networking services, the Personal Information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the Personal Information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

 

4. Disclosing your Personal information

 

4.1 Service Providers:


4.1.1 At times CQt may make certain Personal Information available to strategic partners that work with CQt to provide products and services to you. Personal Information will not be shared with third parties for their marketing purposes.


4.1.2 CQt shares Personal Information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your Personal Information in accordance with their privacy policies and procedures.


4.2 Others:

 

4.2.1 It may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence for CQt to disclose your Personal Information. Where this is the case, we will endeavour to give you notice of such disclosures, to the extent that we are lawfully permitted to do so.


4.2.2 We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or other users.

 

5. Information and Access to data.


5.1 Based on what you have told us, we try to ensure that your contact information preferences are accurate, complete, and up to date. You have the right to request access to and rectification or erasure of Personal Information or restriction of processing concerning your Personal Information or to object to processing as well as the right to data portability. We will comply with erasure requests as long as CQt is not required to retain the Personal Information by law and does not need to retain it for its legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by emailing 


5.2 You can also request other information under the Freedom of Information Act and the Data Protection Act 1988.

6. Consent

 

In compliance with the requirements of the General Data Protection Regulation 2016/679 and in accordance with the provisions of our internal policies, each time you send your personal data you must give consent by clicking on the box that appears at the bottom of each form where your personal data is collected.

 

In other cases, when you write to our contact email or any other enabled form for specific functions of the website, you will be expressly accepting that we can collect your personal data for the purpose of the request you have indicated.

 

When these situations occur, you are freely and unequivocally agreeing to the processing of your personal data in accordance with purposes mentioned herein.

 

You guarantee that the personal data provided is truthful, therefore you are responsible for communicating any changes.

 

The accepted use and processing of Users’ personal data for the purposes referred to in this Policy, is always revocable, without retroactive effects, in accordance with the provisions of the current legislation.

 

7. Exercising your rights as a Data Subject

 

7.1. GDPR has implemented legal guarantees that allows you the exercise of your rights and actions in relation to the processing of your personal data.

 

We offer you these legal guarantees, so that, at any time and/or when you deem it appropriate, you can make use of your rights of Access, Rectification, Opposition, Portability, Erasure and Restriction of processing by writing to our contact email or by sending a request to: Crypto Quantique, Studio 601, 164-180 Union Street, London, SE1 0LH. In both cases you must attach a copy of your passport or your ID and indicate the request you’d like to make: access, rectification, opposition, portability, erasure or restriction of processing.

 

7.2. It’s important that you take responsibility for the information you have shared with other Users. We are exempt from any liability in relation to the elimination of this information.

 

7.3. In the same way, the company does not control the system of renewal of the search mechanisms of third parties. This means that certain information concerning the individual that has already been cancelled may still appear on the Internet. In such cases, we recommend that you contact the person responsible for these platforms to request the forgotten or erasure right.

 

7.4. We briefly explain what the meaning of your rights is:

 

Access

User can see which personal data points are being processed by the company: the purpose, origin or possible transfer to third parties

 

Rectification

User has the option, or possibility, to modify inaccurate or incomplete personal data by specifying in the request that the data must be modified.

 

Cancellation or Suppression

Cancellation or suppression of the Users’ personal data due to inappropriate or excessive use when it is possible in accordance with the Law.

 

Opposition

Users can object to the non-processing of their data in cases such as: advertising and commercial prospecting activities, or when such processing is aimed at the adoption of a decision referred to them and based solely on an automated processing of their personal information

 

Portability

Users can be provided with their personal data in a structured way, commonly used and machine-readable, and they have the right to transmit this data to another controller

 

Erasure

Users shall have the right to obtain from the controller the erasure of personal data concerning them without undue delay. The controller shall have the obligation to erase that personal data without undue delay. For example: Users withdraw consent on which the processing is based, or the personal data has been unlawfully processed

 

Restriction of processing

 

Users shall have the right to obtain from the controller the restriction of processing where one of the following applies:

  • (a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; 

  • (b) the processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;

  • (c) the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims;

  • (d) the data subject has objected to processing pending the verification whether the legitimate grounds of the  controller override those of the data subject.

 

8. Policy in social networks

 

We have a corporate profile on LinkedIn. So, by virtue of the provisions of the General Data Protection Regulation 679/2016, we are a "data controller of the processing of Users’ personal data" due to the existence of such profile in social network and the fact that you can follow the company and vice versa.

 

If you decide to join our corporate profile as a follower, you must accept this policy where we explain your rights and processing of your personal data.

 

As the party responsible of the processing of your personal data, we guarantee confidentiality in the processing and compliance with your rights, always under the effects of the mentioned Regulation.

 

We also inform you that social networks will be used to announce news or relevant information related to our services or on topics we consider are interesting.

 

Using the functionalities of these platforms, you may receive news with this type of information on your timeline or in your profile.

 

However, we also inform you that there is no relation between us and such platforms or social networks, so you will have to accept the corresponding terms and conditions policy once you access those social networks and validate when registration is done.

 

We will not be responsible for the use or treatment of personal data made outside the strict relationship and provision of services indicated in this policy.

 

9. Inquiries

 

9.1 CQt shall respond to all inquiries, concerns and/or complaints about its Personal Information handling practices. The regulatory body in the United Kingdom that oversees CQt’s handling of Personal Information is the Office of the Information Commissioner. For more information, please visit: https://ico.org.uk/.


9.2. Every privacy-related complaint will be acknowledged, recorded and investigated, and the results of the investigation will be provided. If a complaint is found to be justified, appropriate measures will be taken including, if necessary, amending our privacy policies and procedures.

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